How we collect, use and protect your personal data
The data controller responsible for your personal information is:
Natalie Cerri
Via Ducale 16, 23827 Lierna (LC) — Italy
P.IVA: 4210630135
Email: [email protected]
We collect different categories of data depending on your relationship with us:
| Who you are | Data collected |
|---|---|
| Site visitor | Anonymous browsing data only (no profiling cookies) |
| Client / Family | Name, email, phone number, service dates, number and ages of children, special notes |
| Babysitter | Name, email, password (encrypted), date of birth, phone, photo, identity document, languages spoken, age groups, availability, profile notes |
| Purpose | Legal basis |
|---|---|
| Managing babysitting bookings | Contract performance (Art. 6.1.b GDPR) |
| Managing babysitter profiles and service assignment | Contract performance (Art. 6.1.b GDPR) |
| Service-related communications (confirmations, notifications) | Legitimate interest (Art. 6.1.f GDPR) |
| Accounting and tax obligations | Legal obligation (Art. 6.1.c GDPR) |
| Processing babysitter data in the sitter portal | Explicit consent (Art. 6.1.a GDPR) |
Client data: retained for 10 years from the date of service, in accordance with Italian tax obligations.
Babysitter data: retained for the duration of the collaboration and for 2 years after it ends.
Browsing data: not retained in identifiable form.
Your data may be shared with the following parties, solely for the purposes described above:
| Recipient | Role | Location |
|---|---|---|
| Supabase Inc. | Data processor — database & authentication | EU servers (Ireland) |
| Netlify Inc. | Data processor — website hosting | USA (adequate safeguards) |
| Resend / Email provider | Data processor — transactional emails | USA (adequate safeguards) |
| Stripe Inc. | Data processor — online payments | USA (adequate safeguards) |
| Client families | Receive assigned babysitter's name & contact | — |
Non-EU providers operate under GDPR-compliant safeguards (Standard Contractual Clauses or Adequacy Decisions).
Under the GDPR (Arts. 15–22) you have the following rights:
To exercise any of these rights, write to [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it).
This website uses only technical cookies that are strictly necessary for the site to function (e.g. sitter portal session). We do not use profiling or advertising tracking cookies.
No cookie consent banner is required under current regulations.
Questions about this policy or your data?
[email protected]